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22
May 2014

The word of the day: empathy

We have yet to understand people as well as doctor Samuel Beckett did in the American television series of the 90s, “Quantum Leap”. While traveling..

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06
May 2014

In the works: a UX certification for managers

Even if delivered on time and on budget, a project will fail if it doesn’t meet user needs. Together with our partners at UX Alliance,..

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24
Apr 2014

First screen, second screen and vice-versa

Studies show that more and more people are using another device while watching TV. This second screen can take the form of a tablet, a mobile phone or a laptop, and how this complements the first screen (television) offers new opportunities and..

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22
Apr 2014

Understanding the Impact of UX using Experience Maps

Explaining what UX is to people who are not in the field is not easy. I wish I could be a person who can tell..

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07
Apr 2014

Brainsketching

We at Yu Centrik are really excited about Jay Vidyarthi’s “Brainsketching” article, recently published in User Experience magazine (March 2014). Jay used to work at..

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28
Mar 2014

Find the mistake…

One software: GoToMeeting. Two versions of it: one that we install on the computer, the other available online. Two ways of displaying the same information...

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20
Mar 2014

Where is the garbage can?

When we evaluate digital applications, the main weakness we often notice concerns guidance.  Guidance can involve for example accompanying the user at each step of..

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10
Mar 2014

Hacking Health Montreal 2014

The Healthcare system is very complex but offers a lot of opportunities for improvement. We have all been to the hospital or know someone who..

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28
Feb 2014

Car2Go in Berlin…

One of our special correspondents in Berlin sent us this photo.  Most of the Car2Go cars there are electric, and this is far from being..

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27
Feb 2014

We tested… CAR2GO

By Ignacio Calvo and Karine Grandé Since last fall, small blue cars have appeared on the streets of Montreal: the Smart cars of the Car2Go..

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