We’ve seen new forms of wireless communication like Bluetooth and RFID spread in recent years. Even more recently, we’ve seen variants like Beacons and NFC..
Have governments and large businesses adapted their service to mobile customers?
In highly competitive markets like retail, customer service is critical in differentiating oneself from the competition. But what is the quality of this service in..
Understanding the behaviours of generation Y to increase employee retention
Young Generation Y employees are faced with a gap between the fast and intuitive applications they use day-to-day, and business applications whose design sometimes dates..
First group of UX-PM participants certified in Montreal!
Congratulations to our first group of UX-PM participants certified in Montreal! The International UX-PM Certification in User Experience (UX) is live. This certification is dedicated..
This year we’ve had the pleasure of re-visiting the idea of the Christmas tree, inspired by the different professions in our field. Do you recognize yours?..
Is user research in design obsolete or is it more important than ever? Earlier this year, we conducted a Design Thinking workshop in partnership with..