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Japan – Where the Customer Is a God
Dec 2015

Japan – Where the Customer Is a God

from Mitsue-Links our UX Alliance partner.

There’s one thing about Japan that never fails to amaze my American friends whenever they visit me in Tokyo. It’s something that I’m still amazed by myself, even after living over a decade in this country, and I’ve seen similar comments online countless times. Customer service in Japan is excellent.

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