How to make those frustrating automated response systems accessible – Part 2
Automated telephone systems (also called Interactive Voice Response systems, or IVRs), whether in private companies or offices, don’t respect best practices in the design of..
In fall 2012, we had participated in Transpocamp’s open forum. We proposed a discussion on civic spirit and courtesy between bikes, cars and pedestrians. Since..
In recent years, the community of UX professionals have adapted their methodology to new trends in project execution. “Agile”, “Lean”, among others, have been the..
The study of emotions is becoming increasingly important in the practice of user-centered design. The analysis of emotional reactions to a product goes beyond traditional..
The mobile phone industry is exploring new ways of thinking about the desktop, accessing content, multitasking, and facilitating interaction. After Google’s Android, Apple’s iOS and..
How to make those frustrating automated response systems accessible Part 1
Automated telephone systems (also called Interactive Voice Response systems, or IVRs), whether in private companies or offices, don’t respect best practices in the design of..
In November 2012, The Globe and Mail published an interesting study showing how apps can enable patients to better understand their diseases by accessing their..
Report : Mobile Healthcare Summit 2013 – Part Three
The healthcare industry is currently experiencing a “tsunami” of technology that is revolutionizing the entire health ecosystem. That was one of the main messages of..
