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Tag: agency

A special offer on our practical digital guide on how to Design Engaging Forms!
11
May 2017

A special offer on our practical digital guide on how to Design Engaging Forms!

Forms are often neglected and yet they can be one of the most crucial elements of engagement. This practical digital guide in PDF format, in English, is..

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Love. Patterns. Inclusiveness. Creativity.
16
Mar 2017

Love. Patterns. Inclusiveness. Creativity.

Notes from Michael Gough at ConveyUX 2017 Earlier this month in Seattle, Michael Gough, Chief Design Officer at Microsoft, was one of the keynote speakers..

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Have you evaluated the maturity of customer experience in your organisation?
02
Mar 2017

Have you evaluated the maturity of customer experience in your organisation?

Today, many industries and organisations are being disrupted. They are facing more agile digital competition, while having to support legacy products that provide a large portion of..

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Design Thinking always brings value!
16
Feb 2017

Design Thinking always brings value!

With the right approach, Design Thinking is a product & service design process that always brings value. During the ideation phase quantity is favoured over..

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DEMYSTIFY UX – Get informed, trained and certified!
01
Feb 2017

DEMYSTIFY UX – Get informed, trained and certified!

Do you know how to: Promote the adoption of your products and your services? Improve the quality of your customer service? Ensure the usability of..

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The UX Designer Holiday Survival Kit
14
Dec 2016

The UX Designer Holiday Survival Kit

It was in 1995 when renowned cognitive psychologist and designer Don Norman invented the term user experience (UX) to describe the activities of his team..

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Don Norman and the definition of "UX"
06
Sep 2016

Don Norman and the definition of "UX"

The  Nielsen Norman Group asked Don Norman what he feels about the way people are using terms like “UX” and “user experience” these days.

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19
Aug 2016

Best Practices for Designing Forms

Would you like to improve the conversion rate of your e-commerce flow? Often just improving form usability reduces the dropout rate. Learn UX principles to..

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Bikesharing made easier
21
Jul 2016

Bikesharing made easier

We wanted to salute the efforts of Bixi — our beloved bikesharing system in Montreal — to deliver a steady flow of tweaks to the..

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