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28
May 2013

How to test a mobile experience

Some people think a mobile experience can only be properly evaluated in the field, whereas others prefer a conventional lab test for better control of..

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10
May 2013

Does transmedia storytelling provide an effective educational experience?

Paris porte-à-porte is a transmedia project which aims at celebrating the 40th anniversary of the Paris ring road by presenting its story. It combines a..

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03
May 2013

Montreal Hacking Health Café

This week’s highlight was the Montreal Hacking Health Café at Notman House. The presentations and diverse group of participants made for fresh discussions and included..

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29
Apr 2013

Mobile applications for autistic children

When it comes to health, mobility creates opportunities for versatile and innovative tools.  In an earlier blog, we described how mobile applications are extremely useful..

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26
Apr 2013

How to make those frustrating automated response systems accessible – Part 2

Automated telephone systems (also called Interactive Voice Response systems, or IVRs), whether in private companies or offices, don’t respect best practices in the design of..

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26
Apr 2013

Cycling in Montreal

In fall 2012, we had participated in Transpocamp’s open forum. We proposed a discussion on civic spirit and courtesy between bikes, cars and pedestrians. Since..

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12
Apr 2013

Usability testing with participants who have special needs

This was not our first time conducting usability tests with people with special needs but after this most recent experience, we felt it is important..

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30
Mar 2013

The value of in-lab usability testing

In recent years, the community of UX professionals have adapted their methodology to new trends in project execution. “Agile”, “Lean”, among others, have been the..

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26
Mar 2013

Back from Healthcare Experience Design 2013

We’re back from the Healthcare Experience Design Conference in Boston. Two members of our team took part of an amazing full day Masterclass with BJ..

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11
Mar 2013

Test of FaceReader in a usability test context

The study of emotions is becoming increasingly important in the practice of user-centered design.  The analysis of emotional reactions to a product goes beyond traditional..

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