Yu Blog

Latest Thinking

Year: 2015

26
Nov 2015

The human side of innovation ー Recap of the World Usability Day celebration at Yu Centrik

Yu Centrik welcomed many guests for a breakfast celebration on November 12 for the 10th annual World Usability Day. Five short presentations of refreshing initiatives..

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17
Sep 2015

Best design practices in designing IVR

In 2009, we conducted an assessment of four Interactive Voice Response (IVR)s for various government agencies with 74 participants (using touch-tone, not speech recognition). Among..

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23
Jun 2015

Beyond wireframes

Much has been written on the importance of prototyping tools like Axure or Balsamiq in the design stage of a project. Usually, in a digital..

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18
Jun 2015

UXMasterclass 2015, Sydney – recap 3

  UXMasterclass 2015 Sydney wrap-up: Leveraging UX to understand today’s user from the  PwC UX Team in Sydney. Earlier this year, PwC Digital hosted the..

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30
Apr 2015

UXMasterclass 2015, Sydney – recap 2

More about the  UXMasterclass 2015 conference organised by PwC Australia Digital Change in Sydney. This time from Eugene Macey, Customer Strategy, PwC presenting “The changing..

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15
Apr 2015

UXMasterclass 2015, Sydney – recap 1

Disruption is the word to remember of the last UXMasterclass 2015 conference organised by PwC Australia Digital Change in Sydney. Organisations need to move faster,..

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