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Challenges of international usability testing
Dec 2015

Challenges of international usability testing

A couple of years ago we conducted usability tests in Japan as part of a large design project Yu Centrik was taking part in. At the time, we had many questions about what needed to be adjusted in our prototype, discussion guide, and all other test aspects, in order to get the best possible results.
Had we been alone, it would have been an incredible challenge and we would have taken a great risk of making mistakes such as the ones our partners from Mitsue Links, also members of the UXalliance, describe in the blog post “What do you mean? — Strange interview questions for Japanese participants.”
If you are considering conducting usability tests in Japan or in any country other than your own, I recommend reading this short post. There are critical factors to be considered — interview questions likely being the most important.
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