By: 
Marcio Leibovitch
Experience maps
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By: 
Chloe Tetreault

We at Yu Centrik are really excited about Jay Vidyarthi’s “Brainsketching” article, recently published in User Experience magazine (March 2014).

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By: 
Marcio Leibovitch
One software: GoToMeeting. 
 
Two versions of it: one that we install on the computer, the other available online. 
 
Two ways of displaying the same information. 
 
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By: 
Karine Grande

When we evaluate digital applications, the main weakness we often notice concerns guidance.  Guidance can involve for example accompanying the user at each step of the process, helping them make a choice or making it easy to find a piece of information.  Very often, either in the digital world or in our daily lives, either there isn’t enough guidance or it’s not clear enough.

Here is a simple example.
Location: A public washroom in a restaurant.
Goal:  Find the garbage can.

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By: 
Ignacio Calvo

The Healthcare system is very complex but offers a lot of opportunities for improvement. We have all been to the hospital or know someone who has been and how challenging it can be.

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