Congratulations to our first group of UX-PM participants certified in Montreal!
This year we've had the pleasure of re-visiting the idea of the Christmas tree, inspired by the different professions in our field.
Do you recognize yours?
Is user research in design obsolete or is it more important than ever?
I read this morning the new American Express survey revealing that 3 out of 4 Canadians have spent more with a company because they've experienced positive customer service with that company.
Providing a high level of service can make all the difference. Here's proof of what customers really need and really want.
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