One of the basic principles of UX design is to assign functionality appropriately between the user and the computerized system. A classic example is mathematical calculations: computers are better at this, so we try to let computers do calculations instead of forcing the user to do them. At the other extreme, humans tend to be better than computers at certain kinds of judgment and interpretation, so we generally let humans do that.
The past few weeks have seen the arrival of new bus shelters on the streets of Montreal. They are new, they look good, but most importantly they are interactive. We’ve tried and tested for you the communication, gestural, and ergonomic aspects of these 84 inch screens.
The lean UX approach tends to focus on reducing deliverables and testing rapidly with real users to get an idea of how product design ideas meet core objectives. In other words this approach focuses on the design phase. It involves customers throughout the design process. It’s collaborative and cross-functional.