Usability testing on the prototype of the new STM (Société de Transport de Montréal - Montreal Transportation Society) Website.
What we did:
Yu Centrik have been mandated to conduct usability testing to help develop the user experience for the new STM Website that is going through a redesign process.
The main purpose of this test is to validate the usability of the interaction with the new prototype regarding trip planning and more precisely the following area:
• Transport map
• Service status