Heuristic evaluation and usability testing of the small claims kit for the Ministry of Justice.
What we did:
Prototyping
Usability Inspection
Usability Testing
Highlights
The small claims kit enables citizens to issue a claim at the small claims court directly on the web. Yu Centrik evaluated the toolkit, issued recommendations and designed wireframes of a new interface. We also established a step by step assistant for the complaint process.
We Are Part Of:
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